Last updated on August 5, 2020.
DribbleUp, Inc. (hereinafter, “DribbleUp,” “we,” “us,” or “our”) designs and sells smart soccer balls, smart basketballs, smart medicine balls, and other smart products and related accessories (“Smart Products”), an IoS and Android application used for virtual sports training (the “App”), and related subscriptions, software, and websites (collectively with the Smart Products and the App, the “Services”). PLEASE READ OUR TERMS OF SERVICE FOR DETAILED INFORMATION ABOUT OUR SERVICES AND YOUR LEGAL OBLIGATIONS.
After reading this Policy, if you have additional questions or would like further information, please contact us at email@example.com.
PERSONAL DATA WE COLLECT AND HOW WE USE IT
As further explained below, we collect and process your personal data only for lawful reasons, such as when the processing is necessary to perform a contract with you, like the Terms of Service, and our legitimate business interests, such as improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security.
Information You Provide to Us
Account Data: If you set up a DribbleUp account through our Services, you are required to provide your name, email, username, password, and date of birth. You also have the option to provide your phone number.
Purchasing/Payment Information: If you purchase Smart Products or make other payments through our Services, you provide your name, shipping address, email address, credit or debit card number, card expiration date, CVV code, and billing address. We do not store your payment information, but DribbleUp is able to access and view the last four digits of your credit card, credit card type, billing zip code, and credit card expiration date. Note that third-party payment processors may retain your payment information in accordance with their own privacy policies and terms.
Training and Performance Data: When you use your Smart Product with our Services, we collect your activity data and other training metrics. The video images of you displayed during your training activities, while using the App, are not transmitted to or processed remotely by DribbleUp. These video images are processed locally on your device during the activity only.
Other Data: You may provide us information through our live chat portal on our website or through email. This information includes your name, the subject matter of your inquiry, and any other information you choose to provide.
Please do not provide any highly sensitive personal data when using the Services - such as social security numbers, health or medical information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a person's sex life or sexual orientation. We do not intentionally process highly sensitive personal data and reserve the right to delete it from the Services.
How We Use Data Provided By You:
Provide, Improve, and Maintain the Services: We use the data you provide to set up your account, provide the Services, track your activities and training, and communicate with you about your account and activity.
Leaderboard: Please note that when you sign up for an account and use our App to track your activities and training, your username and activity data will be automatically displayed on our leaderboard, which is publicly viewable by anyone who accesses the App. Currently, there is no mechanism to opt out of displaying this information on the DribbleUp leaderboard. If you don’t want your identity to be revealed on the leaderboard, be sure to use a non-identifiable, generic, or anonymous username. To change your username, contact us at firstname.lastname@example.org.
Market the Services: We may use your contact information to provide information about and promote our Services. You may opt-out of these communications at any time by contacting us at email@example.com or clicking the “Unsubscribe” button in the applicable communication.
Protect You and the Services: We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use your information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our Terms of Service or other policies.
Information We Collect Automatically
We collect certain information via cookies and similar automated means when you visit our website and App, some of which may be personal data. Cookies and similar technologies do not gather your unique personal data, like name, date of birth, gender, or email. Rather, the information collected by cookies and other automated means is generally about your devices, such as search history, IP address, browser used, operating system and settings, access times, and referring URL. If you are using a mobile device, we may also collect data that identifies your device, settings, and frequency of usage. This data may be collected by or shared with our third party analytics and advertising partners.
How We Use Data That Is Collected Automatically:
DribbleUp and its service providers use the automatically collected data described above to provide, market, and improve the Services, including to keep track of your preferences and profile information, customize services and content, measure promotional effectiveness, place our advertisements, estimate your general location and time zone, and to secure your accounts.
HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or lease your personal data to third parties. We only share your personal data with the following types of third parties for the sole purpose of providing, improving, marketing, and securing the Services:
IT service providers to store and secure your personal data
Email and communications processors so we can communicate with you about the Services
Payment processors to collect your fees and process payments
Analytics and measurement partners to help us improve the Services
Advertising partners to place our ads and manage our web advertising campaigns
Other users (a) via the leaderboard (as described above) or (b) if you voluntarily decide to share your activity data and reports (for example, with your coach)
We also may share your information as required by law, to investigate potential illegal activities or violations of our Terms of Service, to protect the security of our Services and users, or as a result of a merger, acquisition, or assignment with a third party.
CONTROLLING YOUR ACCOUNT AND YOUR RIGHTS
To submit a question or concern about how to control, modify, or delete your account or data, contact us at firstname.lastname@example.org. Depending on your location, you may have certain legal rights regarding your personal data, including:
You may request access to your personal data and obtain information about our processing of your personal data, with whom we share your personal data, and your rights.
You may request that we restrict our processing of your personal data.
You may object to our processing of your personal data.
Where we process personal data based on your consent, you may withdraw your consent.
You may correct personal data that is inaccurate or incomplete.
You may request that we delete your personal data or provide a copy of it to you.
We may request proof of your identity before acting upon any request. To submit a question or concern about your rights, please contact us at email@example.com. If you live in the EEA, UK, or Switzerland, and you are unsatisfied with our response, you have the right to lodge a complaint regarding your personal data with an applicable supervisory authority.
HOW WE PROTECT AND STORE YOUR INFORMATION
We maintain reasonable administrative, technical, and organizational safeguards for the Services designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the personal data that we collect from you. We restrict access to personal data collected about you on the Services to our employees and third parties discussed above in this Policy. Please note, however, that no website or app, including the Services, can guarantee 100% security.
We store your personal data for as long as required to provide the Services to you, and when you delete your account, we take reasonable steps to delete all of your data. We may retain certain personal data after you delete your account to the extent necessary to comply with our legal and regulatory obligations, for the purpose of fraud monitoring, detection and prevention, and for our tax, accounting, and financial reporting obligations. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
A SPECIAL NOTE ABOUT CHILDREN
Except as otherwise noted below, our Services are available only to individuals 13 years of age or older, and our Smart Products and Subscriptions are available for purchase via credit card by adults 18 years of age and older via our website. DribbleUp also allows limited use of the App by children under 13, but only with the consent and supervision of the child’s parent or guardian after the parent or guardian has set up an App account with the parent’s or guardian’s personal information - not the child’s. When a child under 13 uses our App with a Smart Product, we only collect the child’s training activity data, which may be shared under the parent’s or guardian’s username on the leaderboard as noted above. If we learn that we have collected any personal information from a child under 13, we will take reasonable steps to delete such information. Parents or guardians who believe that their child has submitted personal information to us and would like to have it deleted should contact us at firstname.lastname@example.org.
If you are located in the EEA, UK, or Switzerland, you may request information about how we transfer your personal data across borders by contacting us at email@example.com.
The U.S. Federal Trade Commission has jurisdiction over our compliance with the Privacy Shield Principles. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including in order to meet national security or law enforcement requirements.
EU, UK, and Swiss individuals with inquiries or complaints should first contact us at firstname.lastname@example.org. If you have any unresolved concerns regarding any personal data that is subject to the Privacy Shield Principles that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim. Under certain circumstances, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
LINKS TO OTHER WEBSITES
We may provide links to other websites as a service to you or in order to provide you additional venues in which you can leverage or share the opportunities of the Services. Please be aware that we do not control and are not responsible for the information collection, use, and disclosure practices of such sites. Please review and understand their privacy practices and policies, if any, before providing any personal data to them or using any of their services. We are not responsible for the content or information of these third-party sites, any products or services that may be offered through them, or any other use of the sites.
If you have any questions, comments, or concerns regarding this Policy or our practices please feel free to write to us at:
130 New Hyde Park Road
Franklin Square NY 11010