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Delivery Guarantee


DribbleUp will make all reasonable efforts to meet the scheduled shipment dates, but certain factors may impact delivery times, including but not limited to the weather, manufacturing challenges, limited inventory and other related factors. In no event shall DribbleUp be liable for any loss or damage resulting from a delay in delivery.

If the scheduled shipping date of an item that you have ordered changes, we will notify you via the email address on file and give you an opportunity to cancel your order for a full refund.

If for any reason your order is not delivered within the guaranteed 3 business days, you may email us at for an additional free one-month of DU Live. Such offer or guarantee will only be available once per order and within 3 months of the placement of the original order. This offer or guarantee is not transferable nor redeemable for cash. DribbleUp reserves the right to change the terms and conditions of such offer or guarantee at any time. Applicable to delivery destinations in USA and UK only. This offer or guarantee is not available in Canada. The offer does not apply to items that DribbleUp identifies as being on back-order or eligible for pre-order. Terms of Service apply.